Retention Problems?

One leader behavior reduces turnover intention by

%

Want to know what it is?
Watch the video.

What People are Saying…

How Approachable Leadership Helps Reduce Turnover and Improve Retention…

Reduced Turnover and Tension

“I’ve noticed a big difference at our facility.  It’s a very positive feel & feedback from my people.  Instead of, ‘I’ll get to it’ attitude, they now go with their people. .. listen & act.  There was a tension here that’s been reduced.  And, our turnover is now less.” Dennis, Plant Manager

 

Improved my Professional and Personal Relationships

“I’ve used his 3-question strategy every day, both in my personal and professional relationships, to become a better coach, sister, and friend.”  Lori, Business and Entrepreneurial Services Coordinator

 

Stop-Listen-Confirm Helped Me Connect Better with Staff

“I have a problem “multi-tasking”:  keeping on the computer when people stop by my office to ask a question or talk.  I was listening… but… not really listening.  And, I had a habit of working on my answer to their question before they were finished with their comments.  I’m now adopting the “SLC” principle.” Ray, Training Attendee

 

Work is More Fulfilling and Fun

“The ’60-Day Challenge’ woke me up. In my communications, I found I hadn’t made myself as clear as I thought I had. When I asked the first question, I did get some, ‘Yeah, right!’ type responses.  But, I stayed with it.  Personally, this effort made me feel very good. Now, it’s like, ‘Good Morning Viet Nam!’ when I come in.  I’m more focused and on task.  Work is now more fulfilling.  I’m having fun coming in to work.” Fred, Workshop Attendee

 

I’m Enjoying Coming to Work Again

“I’m using and asking the “3 Questions”.  I’m working on reducing the ‘PITA’s’.  I love giving positive feedback. I’m enjoying coming in again.” Orly, Workshop Attendee

 

Yum or Yuck?

Most leaders don’t want to be glass-half-empty types whose approach reinforces a terrible “race to the bottom” culture. They want something more. They want to reap the benefits of their hard work and see their teammates thrive. They want to feel like they matter. And they do.

Read More

Conversation Skills that Connect? Here’s the Secret

Years ago, I had a consulting assignment in New Jersey where my office was directly across from a tool crib. Every morning when I walked by, I would greet the guy working the crib and he and I would...
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Burnout: How Approachable Leaders Reduce Burnout

“A drowning lifeguard isn’t much help.” Seth Godin Burnout was a frequently cited reason for turnover before the pandemic, but it’s clearly much worse now. In a recent survey, nearly everyone (95%...
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Business Outcomes of Approachability: New Study

Leader approachability has a big positive impact on the critical business outcomes of turnover, organizational citizenship and organizational satisfaction.

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4 Simple Steps to Solve Workplace Negativity

Workplace negativity can quickly drag a team down. But it doesn’t have to. Lead a teammate with a bad attitude? 4 simple steps can turn things around.

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Phil Wilson Quoted By The Economist

Phil Wilson Quoted By The Economist

Oct 5, 2017

“Leaders who rely on power get burned, and yet, many of them rely on position or formal authority to get things done.”  Phil Wilson was responding to questions about bad habits executives can fall prey to. Terri Williams, writing for the Executive Education Navigator,...

3 Tips for Creating Trust in Organizational Leaders

3 Tips for Creating Trust in Organizational Leaders

Aug 29, 2017

People who trust their immediate managers are much more likely to trust organizational leaders. This, from a 2017 study published in the Journal of Applied Psychology. Ashley Fulmer, one of the authors of the study lays out a brief synopsis of her “trickle up” leadership theory in this HRB article. The basic idea is that the key to creating trust in an organization is to focus on one-on-one relationship-building between leaders and those they lead.

Phil Quoted in Fast Company Article on Employee Motivation

Phil Quoted in Fast Company Article on Employee Motivation

Aug 28, 2017

Fast Company’s recent article “The Link Between Employee Motivation and Their Manager’s Mental State” dives into a new study from the journal Organizational Behavior and Human Decision Processes that looked how a leader’s mindset affects his or her team’s performance…

5 Books on Doing Great Work

5 Books on Doing Great Work

Aug 8, 2017

A few months ago, Michael Bungay Stainer asked me to list my Five Essential Books for Being a More Approachable Leader. It inspired me to list some books I’ve been reading this year. Here are 5 books on doing more great work.

5 Turnover Excuses That Signal Your Managers Are The Problem

5 Turnover Excuses That Signal Your Managers Are The Problem

Jul 25, 2017

Have you ever quit your boss? You wouldn’t be weird if you did. In fact, you’d be right in the middle of the bell curve. Because in a recent Gallup study of 7,272 U.S. adults a whopping 50 percent of employees said they left a job “to get away from their manager to improve their overall life at some point in their career.” I want to point out one phrase again: “to improve their overall life.”

5 Research-Backed Ways to Improve Employee Engagement

5 Research-Backed Ways to Improve Employee Engagement

Jul 3, 2017

Here’s 5 Research-Backed Steps to Increase OCBs for Your Team. One: Focus On Progress, Not Engagement. Have you ever struggled with meditation? You sit and tell your brain to be calm, but instead your “monkey-mind” goes into overdrive thinking about… well, everything but being calm.

The Only True Measure of Employee Engagement

The Only True Measure of Employee Engagement

Jun 26, 2017

Sometimes the most unhappy employees are the most engaged. Don’t believe me? I’ve got a quick story that might change your mind. I know this may come as a surprise to many of you, but I haven’t always been the picture of health and wellness that I am today.

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What is Approachable Leadership?

Learn About The Approachable Leadership Keynote

What Others Say About Approachable Leadership

Here is what others have to say about recent Approachable Leadership Keynotes and Workshops.

Great Interactive Session, New Techniques

"I recently attended the Approachable Leadership Session with Phil Wilson at the CUE Conference in Denver. It was a great session. I loved the interactive sessions, they really help you learn some new techniques. Phil does a great job involving the participants and keeping everything moving at a great pace. I am so enthralled with this training that I brought Phil to our location to put my troops thru the paces for approachable leadership!"
Laurie Galmeyer, Director of Human Resources, ETFN

Masterful Approach Captured Audience

“Phil is masterful in his approach and paints a compelling vision. He has the ability to capture an audience’s attention and take them on a journey through images and anecdotes. Whether you have 1 or 100 supervisors in your organization, I would recommend Phil Wilson’s “Approachable Leadership” session. And learning how to live longer and make more money wasn’t so bad either.” 
W. Alex Koch, Manager of Positive Associate Relations, TJX

Demystifies Leadership, Use Lessons Every Day

“Your workshop  demystified what connecting with another human being – whether an employee, client, or spouse – can be like.  I’ve used his 3-question strategy every day, both in my personal and professional relationships, to become a better coach, sister, and friend.”

Lori Broyles, Business and Entrepreneurial Services Coordinator, Francis Tuttle Technology Center

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