Approachable Leadership Blog
Conversation Skills that Connect? Here’s the Secret
Years ago, I had a consulting assignment in New Jersey where my office was directly across from a tool crib. Every morning when I walked by, I would greet the guy working the crib and he and I would put our conversation skills to the test with the following...
Burnout: How Approachable Leaders Reduce Burnout
“A drowning lifeguard isn’t much help.” Seth Godin Burnout was a frequently cited reason for turnover before the pandemic, but it’s clearly much worse now. In a recent survey, nearly everyone (95% of those surveyed) said they are thinking about quitting their job....
Business Outcomes of Approachability: New Study
Leader approachability has a big positive impact on the critical business outcomes of turnover, organizational citizenship and organizational satisfaction.
4 Simple Steps to Solve Workplace Negativity
Workplace negativity can quickly drag a team down. But it doesn’t have to. Lead a teammate with a bad attitude? 4 simple steps can turn things around.
Nurse Innovation Up 74% When Led By Approachable Leaders
A new study finds tranformational (approachable) nurse managers are 74% more likely to see nurse innovation behavior from their teams.
New Research On Leader Approachability
We are constantly looking for new research on leadership, especially studies relating behaviors we teach in our Workshops. Here are 5 recent studies.
Fred Rogers Makes $20 Million in 10 Minutes by Being Approachable
I never really thought about Rogers as a leader until I saw this video a few years ago. In less than 7 minutes Rogers turns around a skeptical and dismissive audience of Senators and earns the PBS network $20M of funding.
Phil Chimes In On Retention Strategies
HR Certification Institute blog contributor Clair Chiappetta reached out to Phil to discuss some retention tips in the Sept. 4, 2019 post titled, "Did You Set Someone Up For Failure?" Agreeing with the author about the significance of retention, Phil noted, “When you...
10X Your Results Using the Progress Principle
Some coaches are masters of the halftime adjustment. Love him or hate him, when Bill Belichick's Patriots are losing or tied at halftime they come back to win those games 47% of the time. The rest of the NFL? Only 26% of the time. Future Hall of Fame NBA coach Gregg...
A Day in the Life of an Approachable Leadership Workshop
We teach leaders how to be more approachable. But I have been wondering recently…do our readers actually know what it would look like for us to come into your office and teach your leaders to be more approachable?
In all of my evangelizing on Approachable Leadership, I don’t think I’ve ever given you all a blue print of a day in the life of an Approachable Leadership Workshop. So today, I’d like to remedy that.
3 Concepts to Step Up Your Active Listening Game
You cannot do two things at once. It’s been proven over and over again. We must accept this truth when it comes to our listening game too. Either pay attention or don’t. Here’s 3 practical tips to stop playing the middle ground and up your active listening game.
5,500 Copies and Counting!
You’ve probably read (or at least seen) The Approachability Playbook. A few days ago I noticed The Playbook has shipped over 5,500 copies! I couldn’t believe it. Especially when only about 2 percent of books ever sell more than 5,000 copies.
4 Relationship Struggles that Indicate Your Employee Is Considering a Move
Do you ever “phone it in” in your relationships? I’m pretty sure there’s an annual conference somewhere in Mexico each summer where marketing executives from the greeting card, candy, and flower companies get together. I have this vision most often in early February. Right before Valentine’s Day.
Larry Nassar: What Leaders Should Take Away
I want to focus on what leaders and HR professionals should be considering in the wake of the Nassar trial and as the #MeToo movement continues to unfold. I believe there are two main takeaways.
Phil Interviewed on Leading with Purpose Podcast
What does it mean to lead with purpose? Kind of hard to answer, isn’t it? That’s because in a lot of ways, it’s individual. To the leader. To his goals. And to the company’s mission. What challenges are you and your teammates facing today?
Phil on Leveraging Learning Outcomes
The question isn’t just, “Can these learning outcomes be measured?” It’s also, “Once measured, what is the correlation between those results and our desired business goals?”
Phil Interviews Steve Browne on His New Book HR On Purpose!!
We are excited to introduce our community to Steve Browne and his great new book, HR On Purpose!! Those of you in the HR community may already know Steve (he's kind of a big deal :)) But for many others you are in for a treat. HR On Purpose is...
5 Performance Issues that Signal Your Teammate is About to Quit
Jason’s one of those guys you can count on. Not flashy or a top performer. But reliable and consistent. He does his job and contributes to the stability of the ship. Recently though, you’ve noticed Jason’s performance is slipping. It’s not so bad that you’re going to write him up or anything. But you’re starting to have to double check his work because mistakes are being made. What’s more, you now have to remind him to do things he would normally do automatically. It’s starting to annoy you.