Retention Problems?

One leader behavior reduces turnover intention by

%

Want to know what it is?
Watch the video.

What People are Saying…

How Approachable Leadership Helps Reduce Turnover and Improve Retention

Reduced Turnover and Tension

“I’ve noticed a big difference at our facility.  It’s a very positive feel & feedback from my people.  Instead of, ‘I’ll get to it’ attitude, they now go with their people. .. listen & act.  There was a tension here that’s been reduced.  And, our turnover is now less.” Dennis, Plant Manager

 

Improved my Professional and Personal Relationships

“I’ve used his 3-question strategy every day, both in my personal and professional relationships, to become a better coach, sister, and friend.”  Lori, Business and Entrepreneurial Services Coordinator

 

Stop-Listen-Confirm Helped Me Connect Better with Staff

“I have a problem “multi-tasking”:  keeping on the computer when people stop by my office to ask a question or talk.  I was listening… but… not really listening.  And, I had a habit of working on my answer to their question before they were finished with their comments.  I’m now adopting the “SLC” principle.” Ray, Training Attendee

 

Work is More Fulfilling and Fun

“The ’60-Day Challenge’ woke me up. In my communications, I found I hadn’t made myself as clear as I thought I had. When I asked the first question, I did get some, ‘Yeah, right!’ type responses.  But, I stayed with it.  Personally, this effort made me feel very good. Now, it’s like, ‘Good Morning Viet Nam!’ when I come in.  I’m more focused and on task.  Work is now more fulfilling.  I’m having fun coming in to work.” Fred, Workshop Attendee

 

I’m Enjoying Coming to Work Again

“I’m using and asking the “3 Questions”.  I’m working on reducing the ‘PITA’s’.  I love giving positive feedback. I’m enjoying coming in again.” Orly, Workshop Attendee

 

Approachability Minute – What Would Make Work Better?

In this episode of the "Approachability Minute," Phil Wilson shares a critical insight from our Approachable Leadership workshop, focusing on the second of three critical questions: "What would make...

Approachability Minute – What’s Next?

In this "Approachability Minute," Phil explores a powerful question that can transform your leadership style and deepen connections with your team: "What's next?" This question, central to our...

Approachability Minute: Become A “Yes and…” Manager

In this Approachability Minute, Phil Wilson highlights critical insights from Erin Diehl's book, "I See You." Phil explains how being a "Yes And" manager can boost teamwork and creativity by saying...

Who was it…? | Approachability Minute with Phil Wilson

Welcome to another Approachability Minute with Phil Wilson. In this quick segment, Phil asks who first put the idea in your head that you would be successful at your job or as a leader. That's the...

Emergency Confetti | Approachability Minute with Phil Wilson

Welcome to another Approachability Minute with Phil Wilson. In this quick segment, Phil explains how a little burst of celebration can transform your team's morale, enhance engagement, and create a...
What Is Happiness? Answers from Recent Research

What Is Happiness? Answers from Recent Research

A key theme of Approachable Leadership is how we get happiness all wrong. Lifehacker runs down the research showing happiness is mostly about experiences, relationships, being part of something bigger than ourselves, and making progress.

The 7 Expensive Sins of Unapproachable Leaders: The Fog of Fear

The 7 Expensive Sins of Unapproachable Leaders: The Fog of Fear

We can start with the obvious — fear and approachability just don’t mix. The last thing any employee wants to do in a day is to approach their scary boss. And on the flip side — approaching a leader who is reacting out of fear will only reinforce for both sides the desire to avoid similar interactions in the future.

The Unapproachable Mr. Holmes

The Unapproachable Mr. Holmes

Sherlock Holmes’ detective skills are second to none. His people skills? Not so much. He’s the epitome of a high performing but unapproachable leader.

Approachable Leadership Infographic

Approachable Leadership Infographic

No study has looked at approachability in a comprehensive way. Nobody has looked at these behaviors from beginning (can I tell the approachable leaders from the unapproachable ones?) to the end (do approachable leaders predictably deliver better work outcomes than the unapproachable ones?) Until now.

The Mantra of Approachable Leaders

The Mantra of Approachable Leaders

I ran across this quote from Tom Robbins: “There are only two mantras, yum and yuck, mine is yum.” Approachable leaders also choose the mantra of “yum”. They see a world of possibility and abundance, not a zero-sum world of limitation and scarcity. When they look at those they lead they think “yum” not “yuck.”

Why You Shouldn’t Start With Why

Why You Shouldn’t Start With Why

Starting with the “why” of the organization gets everything backward. The “why” of your organization is definitely something nice to know. But even the loftiest mission statement isn’t what really gets people out of bed in the morning. Each of us is motivated by our own individual “why” and it isn’t something the leader explains to us. It’s something the leader discovers.

One Simple Way to Improve Any Relationship

One Simple Way to Improve Any Relationship

Great tips on how to improve your relationships by adjusting your expectations - for you and for others. One Simple Way to Improve Any Relationship #ApproachableLeadership

Google CHRO’s Top Ten People Strategies

Google CHRO’s Top Ten People Strategies

Great article on how Google's CHRO implements their people strategies. Lots of #ApproachableLeadership tips like #2 (trust your team) and #4 (separate development discussions from performance discussions). Great stuff.

Phil on Approachability Concepts in MainSt.com Article

Phil on Approachability Concepts in MainSt.com Article

In MainSt.com's May 4th article titled, "7 Things You Don't Realize You're Doing That Demotivate Your Team," Phil addressed the tendency for managers to "over manage" their employees, attempting to find external ways to motivate them. "That's just not the way it...

Wilson Quoted on Subject of “Horrible Bosses”

Wilson Quoted on Subject of “Horrible Bosses”

In a recent MainStreet.com article, “21 Things Horrible Bosses Do That Ruin Companies and Make People Quit,” LRI’s Phil Wilson provided several examples:

1. He isn’t specific with feedback.

If your boss consistently throws out terms such as “Awesome work!” or “Way to go, chief,” he’s basically telling you he doesn’t know and doesn’t care.

“He’s just checking the box, ‘I said ‘go team’ and now I can relax,'” Wilson says.

2. He shoots the messenger.

Leaders who shoot the messenger are the ones who find themselves saying, “Why doesn’t anyone tell me anything? Why am I out of the loop?” Wilson says. “They don’t realize that people are purposefully trying to avoid them and that they’re completely detached from their staff.”

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What is Approachable Leadership?

Learn About The Approachable Leadership Keynote

What Others Say About Approachable Leadership

Here is what others have to say about recent Approachable Leadership Keynotes and Workshops.

Great Interactive Session, New Techniques

"I recently attended the Approachable Leadership Session with Phil Wilson at the CUE Conference in Denver. It was a great session. I loved the interactive sessions, they really help you learn some new techniques. Phil does a great job involving the participants and keeping everything moving at a great pace. I am so enthralled with this training that I brought Phil to our location to put my troops thru the paces for approachable leadership!"
Laurie Galmeyer, Director of Human Resources, ETFN

Masterful Approach Captured Audience

“Phil is masterful in his approach and paints a compelling vision. He has the ability to capture an audience’s attention and take them on a journey through images and anecdotes. Whether you have 1 or 100 supervisors in your organization, I would recommend Phil Wilson’s “Approachable Leadership” session. And learning how to live longer and make more money wasn’t so bad either.” 
W. Alex Koch, Manager of Positive Associate Relations, TJX

Demystifies Leadership, Use Lessons Every Day

“Your workshop  demystified what connecting with another human being – whether an employee, client, or spouse – can be like.  I’ve used his 3-question strategy every day, both in my personal and professional relationships, to become a better coach, sister, and friend.”

Lori Broyles, Business and Entrepreneurial Services Coordinator, Francis Tuttle Technology Center

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