Retention Problems?

One leader behavior reduces turnover intention by

%

Want to know what it is?
Watch the video.

What People are Saying…

How Approachable Leadership Helps Reduce Turnover and Improve Retention

Reduced Turnover and Tension

“I’ve noticed a big difference at our facility.  It’s a very positive feel & feedback from my people.  Instead of, ‘I’ll get to it’ attitude, they now go with their people. .. listen & act.  There was a tension here that’s been reduced.  And, our turnover is now less.” Dennis, Plant Manager

 

Improved my Professional and Personal Relationships

“I’ve used his 3-question strategy every day, both in my personal and professional relationships, to become a better coach, sister, and friend.”  Lori, Business and Entrepreneurial Services Coordinator

 

Stop-Listen-Confirm Helped Me Connect Better with Staff

“I have a problem “multi-tasking”:  keeping on the computer when people stop by my office to ask a question or talk.  I was listening… but… not really listening.  And, I had a habit of working on my answer to their question before they were finished with their comments.  I’m now adopting the “SLC” principle.” Ray, Training Attendee

 

Work is More Fulfilling and Fun

“The ’60-Day Challenge’ woke me up. In my communications, I found I hadn’t made myself as clear as I thought I had. When I asked the first question, I did get some, ‘Yeah, right!’ type responses.  But, I stayed with it.  Personally, this effort made me feel very good. Now, it’s like, ‘Good Morning Viet Nam!’ when I come in.  I’m more focused and on task.  Work is now more fulfilling.  I’m having fun coming in to work.” Fred, Workshop Attendee

 

I’m Enjoying Coming to Work Again

“I’m using and asking the “3 Questions”.  I’m working on reducing the ‘PITA’s’.  I love giving positive feedback. I’m enjoying coming in again.” Orly, Workshop Attendee

 

Approachability Minute: Become A “Yes and…” Manager

In this Approachability Minute, Phil Wilson highlights critical insights from Erin Diehl's book, "I See You." Phil explains how being a "Yes And" manager can boost teamwork and creativity by saying...

Who was it…? | Approachability Minute with Phil Wilson

Welcome to another Approachability Minute with Phil Wilson. In this quick segment, Phil asks who first put the idea in your head that you would be successful at your job or as a leader. That's the...

Emergency Confetti | Approachability Minute with Phil Wilson

Welcome to another Approachability Minute with Phil Wilson. In this quick segment, Phil explains how a little burst of celebration can transform your team's morale, enhance engagement, and create a...

Pronoia | Approachability Minute with Phil Wilson

Have you heard of “pronoia”? It’s the opposite of paranoia!

Yum or Yuck?

Most leaders don’t want to be glass-half-empty types whose approach reinforces a terrible “race to the bottom” culture. They want something more. They want to reap the benefits of their hard work and see their teammates thrive. They want to feel like they matter. And they do.

Conversation Skills that Connect? Here’s the Secret

Conversation Skills that Connect? Here’s the Secret

Years ago, I had a consulting assignment in New Jersey where my office was directly across from a tool crib. Every morning when I walked by, I would greet the guy working the crib and he and I would put our conversation skills to the test with the following...

Burnout: How Approachable Leaders Reduce Burnout

Burnout: How Approachable Leaders Reduce Burnout

“A drowning lifeguard isn’t much help.” Seth Godin Burnout was a frequently cited reason for turnover before the pandemic, but it’s clearly much worse now. In a recent survey, nearly everyone (95% of those surveyed) said they are thinking about quitting their job....

New Research On Leader Approachability

New Research On Leader Approachability

We are constantly looking for new research on leadership, especially studies relating behaviors we teach in our Workshops. Here are 5 recent studies.

Phil Chimes In On Retention Strategies

Phil Chimes In On Retention Strategies

HR Certification Institute blog contributor Clair Chiappetta reached out to Phil to discuss some retention tips in the Sept. 4, 2019 post titled, "Did You Set Someone Up For Failure?" Agreeing with the author about the significance of retention, Phil noted, “When you...

10X Your Results Using the Progress Principle

10X Your Results Using the Progress Principle

Some coaches are masters of the halftime adjustment. Love him or hate him, when Bill Belichick's Patriots are losing or tied at halftime they come back to win those games 47% of the time. The rest of the NFL? Only 26% of the time. Future Hall of Fame NBA coach Gregg...

A Day in the Life of an Approachable Leadership Workshop

A Day in the Life of an Approachable Leadership Workshop

We teach leaders how to be more approachable. But I have been wondering recently…do our readers actually know what it would look like for us to come into your office and teach your leaders to be more approachable?

In all of my evangelizing on Approachable Leadership, I don’t think I’ve ever given you all a blue print of a day in the life of an Approachable Leadership Workshop. So today, I’d like to remedy that.

3 Concepts to Step Up Your Active Listening Game

3 Concepts to Step Up Your Active Listening Game

You cannot do two things at once. It’s been proven over and over again. We must accept this truth when it comes to our listening game too. Either pay attention or don’t. Here’s 3 practical tips to stop playing the middle ground and up your active listening game.

5,500 Copies and Counting!

5,500 Copies and Counting!

You’ve probably read (or at least seen) The Approachability Playbook. A few days ago I noticed The Playbook has shipped over 5,500 copies! I couldn’t believe it. Especially when only about 2 percent of books ever sell more than 5,000 copies.

4 Relationship Struggles that Indicate Your Employee Is Considering a Move

4 Relationship Struggles that Indicate Your Employee Is Considering a Move

Do you ever “phone it in” in your relationships? I’m pretty sure there’s an annual conference somewhere in Mexico each summer where marketing executives from the greeting card, candy, and flower companies get together. I have this vision most often in early February. Right before Valentine’s Day.

Larry Nassar: What Leaders Should Take Away

Larry Nassar: What Leaders Should Take Away

I want to focus on what leaders and HR professionals should be considering in the wake of the Nassar trial and as the #MeToo movement continues to unfold. I believe there are two main takeaways.

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What is Approachable Leadership?

Learn About The Approachable Leadership Keynote

What Others Say About Approachable Leadership

Here is what others have to say about recent Approachable Leadership Keynotes and Workshops.

Great Interactive Session, New Techniques

"I recently attended the Approachable Leadership Session with Phil Wilson at the CUE Conference in Denver. It was a great session. I loved the interactive sessions, they really help you learn some new techniques. Phil does a great job involving the participants and keeping everything moving at a great pace. I am so enthralled with this training that I brought Phil to our location to put my troops thru the paces for approachable leadership!"
Laurie Galmeyer, Director of Human Resources, ETFN

Masterful Approach Captured Audience

“Phil is masterful in his approach and paints a compelling vision. He has the ability to capture an audience’s attention and take them on a journey through images and anecdotes. Whether you have 1 or 100 supervisors in your organization, I would recommend Phil Wilson’s “Approachable Leadership” session. And learning how to live longer and make more money wasn’t so bad either.” 
W. Alex Koch, Manager of Positive Associate Relations, TJX

Demystifies Leadership, Use Lessons Every Day

“Your workshop  demystified what connecting with another human being – whether an employee, client, or spouse – can be like.  I’ve used his 3-question strategy every day, both in my personal and professional relationships, to become a better coach, sister, and friend.”

Lori Broyles, Business and Entrepreneurial Services Coordinator, Francis Tuttle Technology Center

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