Retention Problems?

One leader behavior reduces turnover intention by

%

Want to know what it is?
Watch the video.

What People are Saying…

How Approachable Leadership Helps Reduce Turnover and Improve Retention

Reduced Turnover and Tension

“I’ve noticed a big difference at our facility.  It’s a very positive feel & feedback from my people.  Instead of, ‘I’ll get to it’ attitude, they now go with their people. .. listen & act.  There was a tension here that’s been reduced.  And, our turnover is now less.” Dennis, Plant Manager

 

Improved my Professional and Personal Relationships

“I’ve used his 3-question strategy every day, both in my personal and professional relationships, to become a better coach, sister, and friend.”  Lori, Business and Entrepreneurial Services Coordinator

 

Stop-Listen-Confirm Helped Me Connect Better with Staff

“I have a problem “multi-tasking”:  keeping on the computer when people stop by my office to ask a question or talk.  I was listening… but… not really listening.  And, I had a habit of working on my answer to their question before they were finished with their comments.  I’m now adopting the “SLC” principle.” Ray, Training Attendee

 

Work is More Fulfilling and Fun

“The ’60-Day Challenge’ woke me up. In my communications, I found I hadn’t made myself as clear as I thought I had. When I asked the first question, I did get some, ‘Yeah, right!’ type responses.  But, I stayed with it.  Personally, this effort made me feel very good. Now, it’s like, ‘Good Morning Viet Nam!’ when I come in.  I’m more focused and on task.  Work is now more fulfilling.  I’m having fun coming in to work.” Fred, Workshop Attendee

 

I’m Enjoying Coming to Work Again

“I’m using and asking the “3 Questions”.  I’m working on reducing the ‘PITA’s’.  I love giving positive feedback. I’m enjoying coming in again.” Orly, Workshop Attendee

 

Burnout: How Approachable Leaders Reduce Burnout

“A drowning lifeguard isn’t much help.” Seth Godin Burnout was a frequently cited reason for turnover before the pandemic, but it’s clearly much worse now. In a recent survey, nearly everyone (95%...

Business Outcomes of Approachability: New Study

Leader approachability has a big positive impact on the critical business outcomes of turnover, organizational citizenship and organizational satisfaction.

4 Simple Steps to Solve Workplace Negativity

Workplace negativity can quickly drag a team down. But it doesn’t have to. Lead a teammate with a bad attitude? 4 simple steps can turn things around.

Nurse Innovation Up 74% When Led By Approachable Leaders

A new study finds tranformational (approachable) nurse managers are 74% more likely to see nurse innovation behavior from their teams.

New Research On Leader Approachability

We are constantly looking for new research on leadership, especially studies relating behaviors we teach in our Workshops. Here are 5 recent studies.

Phil Chimes In On Retention Strategies

Phil Chimes In On Retention Strategies

HR Certification Institute blog contributor Clair Chiappetta reached out to Phil to discuss some retention tips in the Sept. 4, 2019 post titled, "Did You Set Someone Up For Failure?" Agreeing with the author about the significance of retention, Phil noted, “When you...

10X Your Results Using the Progress Principle

10X Your Results Using the Progress Principle

Some coaches are masters of the halftime adjustment. Love him or hate him, when Bill Belichick's Patriots are losing or tied at halftime they come back to win those games 47% of the time. The rest of the NFL? Only 26% of the time. Future Hall of Fame NBA coach Gregg...

A Day in the Life of an Approachable Leadership Workshop

A Day in the Life of an Approachable Leadership Workshop

We teach leaders how to be more approachable. But I have been wondering recently…do our readers actually know what it would look like for us to come into your office and teach your leaders to be more approachable?

In all of my evangelizing on Approachable Leadership, I don’t think I’ve ever given you all a blue print of a day in the life of an Approachable Leadership Workshop. So today, I’d like to remedy that.

3 Concepts to Step Up Your Active Listening Game

3 Concepts to Step Up Your Active Listening Game

You cannot do two things at once. It’s been proven over and over again. We must accept this truth when it comes to our listening game too. Either pay attention or don’t. Here’s 3 practical tips to stop playing the middle ground and up your active listening game.

5,500 Copies and Counting!

5,500 Copies and Counting!

You’ve probably read (or at least seen) The Approachability Playbook. A few days ago I noticed The Playbook has shipped over 5,500 copies! I couldn’t believe it. Especially when only about 2 percent of books ever sell more than 5,000 copies.

4 Relationship Struggles that Indicate Your Employee Is Considering a Move

4 Relationship Struggles that Indicate Your Employee Is Considering a Move

Do you ever “phone it in” in your relationships? I’m pretty sure there’s an annual conference somewhere in Mexico each summer where marketing executives from the greeting card, candy, and flower companies get together. I have this vision most often in early February. Right before Valentine’s Day.

Larry Nassar: What Leaders Should Take Away

Larry Nassar: What Leaders Should Take Away

I want to focus on what leaders and HR professionals should be considering in the wake of the Nassar trial and as the #MeToo movement continues to unfold. I believe there are two main takeaways.

Phil Interviewed on Leading with Purpose Podcast

Phil Interviewed on Leading with Purpose Podcast

What does it mean to lead with purpose? Kind of hard to answer, isn’t it? That’s because in a lot of ways, it’s individual. To the leader. To his goals. And to the company’s mission. What challenges are you and your teammates facing today?

Phil on Leveraging Learning Outcomes

Phil on Leveraging Learning Outcomes

The question isn’t just, “Can these learning outcomes be measured?” It’s also, “Once measured, what is the correlation between those results and our desired business goals?”

Phil Interviews Steve Browne on His New Book HR On Purpose!!

Phil Interviews Steve Browne on His New Book HR On Purpose!!

We are excited to introduce our community to Steve Browne and his great new book, HR On Purpose!! Those of you in the HR community may already know Steve (he's kind of a big deal :)) But for many others you are in for a treat. HR On Purpose is...

5 Performance Issues that Signal Your Teammate is About to Quit

5 Performance Issues that Signal Your Teammate is About to Quit

Jason’s one of those guys you can count on. Not flashy or a top performer. But reliable and consistent. He does his job and contributes to the stability of the ship. Recently though, you’ve noticed Jason’s performance is slipping. It’s not so bad that you’re going to write him up or anything. But you’re starting to have to double check his work because mistakes are being made. What’s more, you now have to remind him to do things he would normally do automatically. It’s starting to annoy you.

Phil Wilson Quoted By The Economist

Phil Wilson Quoted By The Economist

“Leaders who rely on power get burned, and yet, many of them rely on position or formal authority to get things done.”  Phil Wilson was responding to questions about bad habits executives can fall prey to. Terri Williams, writing for the Executive Education Navigator,...

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What is Approachable Leadership?

Learn About The Approachable Leadership Keynote

What Others Say About Approachable Leadership

Here is what others have to say about recent Approachable Leadership Keynotes and Workshops.

Great Interactive Session, New Techniques

"I recently attended the Approachable Leadership Session with Phil Wilson at the CUE Conference in Denver. It was a great session. I loved the interactive sessions, they really help you learn some new techniques. Phil does a great job involving the participants and keeping everything moving at a great pace. I am so enthralled with this training that I brought Phil to our location to put my troops thru the paces for approachable leadership!"
Laurie Galmeyer, Director of Human Resources, ETFN

Masterful Approach Captured Audience

“Phil is masterful in his approach and paints a compelling vision. He has the ability to capture an audience’s attention and take them on a journey through images and anecdotes. Whether you have 1 or 100 supervisors in your organization, I would recommend Phil Wilson’s “Approachable Leadership” session. And learning how to live longer and make more money wasn’t so bad either.” 
W. Alex Koch, Manager of Positive Associate Relations, TJX

Demystifies Leadership, Use Lessons Every Day

“Your workshop  demystified what connecting with another human being – whether an employee, client, or spouse – can be like.  I’ve used his 3-question strategy every day, both in my personal and professional relationships, to become a better coach, sister, and friend.”

Lori Broyles, Business and Entrepreneurial Services Coordinator, Francis Tuttle Technology Center

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