Retention Problems?

One leader behavior reduces turnover intention by

%

Want to know what it is?
Watch the video.

What People are Saying…

How Approachable Leadership Helps Reduce Turnover and Improve Retention

Two Immediate Takeaways

“I was able to immediately incorporate the ideas from the concept of approachable leadership into an employee disciplinary discussion. The ideas of understanding the level of confidence it takes an employee to talk to their supervisor and the ability for a supervisor to show compassion and understanding even if they do not agree with the situation to help hold a dialogue with the employee were two immediate takeaways I utilized.” Joey, Workshop Attendee

5 Performance Issues that Signal Your Teammate is About to Quit

Jason’s one of those guys you can count on. Not flashy or a top performer. But reliable and consistent. He does his job and contributes to the stability of the ship. Recently though, you’ve noticed Jason’s performance is slipping. It’s not so bad that you’re going to write him up or anything. But you’re starting to have to double check his work because mistakes are being made. What’s more, you now have to remind him to do things he would normally do automatically. It’s starting to annoy you.

Phil Wilson Quoted By The Economist

“Leaders who rely on power get burned, and yet, many of them rely on position or formal authority to get things done.”  Phil Wilson was responding to questions about bad habits executives can fall...

Retention: How to Tell if Your Employee is About to Jump Ship [Part 1]

Retention. Retention. Retention. It is your last interview for a big HR job. Your future boss and 2 other leaders finish their questions.You feel pretty good. Then your future boss...

3 Tips for Creating Trust in Organizational Leaders

People who trust their immediate managers are much more likely to trust organizational leaders. This, from a 2017 study published in the Journal of Applied Psychology. Ashley Fulmer, one of the authors of the study lays out a brief synopsis of her “trickle up” leadership theory in this HRB article. The basic idea is that the key to creating trust in an organization is to focus on one-on-one relationship-building between leaders and those they lead.

Phil Quoted in Fast Company Article on Employee Motivation

Fast Company’s recent article “The Link Between Employee Motivation and Their Manager’s Mental State” dives into a new study from the journal Organizational Behavior and Human Decision Processes that looked how a leader’s mindset affects his or her team’s performance…

5 Books on Doing Great Work

A few months ago, Michael Bungay Stainer asked me to list my Five Essential Books for Being a More Approachable Leader. It inspired me to list some books I’ve been reading this year. Here are 5 books on doing more great work.

5 Turnover Excuses That Signal Your Managers Are The Problem

Have you ever quit your boss? You wouldn’t be weird if you did. In fact, you’d be right in the middle of the bell curve. Because in a recent Gallup study of 7,272 U.S. adults a whopping 50 percent of employees said they left a job “to get away from their manager to improve their overall life at some point in their career.” I want to point out one phrase again: “to improve their overall life.”

5 Research-Backed Ways to Improve Employee Engagement

Here’s 5 Research-Backed Steps to Increase OCBs for Your Team. One: Focus On Progress, Not Engagement. Have you ever struggled with meditation? You sit and tell your brain to be calm, but instead your “monkey-mind” goes into overdrive thinking about… well, everything but being calm.

The Only True Measure of Employee Engagement

Sometimes the most unhappy employees are the most engaged. Don’t believe me? I’ve got a quick story that might change your mind. I know this may come as a surprise to many of you, but I haven’t always been the picture of health and wellness that I am today.

Leader Warmth: Warmth Eats Competence For Breakfast

“Warmth eats competence for breakfast.” A Zenger Folkman study looked at over 50,000 managers. It found that “a leader’s overall effectiveness is predicted more by warmth than competence.”

Crew Resource Management and United Flight 173

Don’t Mess With Mother Nature. Last week I continued my hike of the Ozark Highlands Trail. It was a beautiful day for a hike and my good friend Mike and I hit the trail planning on a nice 9-miler.

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What Others Say About Approachable Leadership

Here is what others have to say about recent Approachable Leadership Keynotes and Workshops.

Great Interactive Session, New Techniques

"I recently attended the Approachable Leadership Session with Phil Wilson at the CUE Conference in Denver. It was a great session. I loved the interactive sessions, they really help you learn some new techniques. Phil does a great job involving the participants and keeping everything moving at a great pace. I am so enthralled with this training that I brought Phil to our location to put my troops thru the paces for approachable leadership!"
Laurie Galmeyer, Director of Human Resources, ETFN

Masterful Approach Captured Audience

“Phil is masterful in his approach and paints a compelling vision. He has the ability to capture an audience’s attention and take them on a journey through images and anecdotes. Whether you have 1 or 100 supervisors in your organization, I would recommend Phil Wilson’s “Approachable Leadership” session. And learning how to live longer and make more money wasn’t so bad either.” 
W. Alex Koch, Manager of Positive Associate Relations, TJX

Demystifies Leadership, Use Lessons Every Day

“Your workshop  demystified what connecting with another human being – whether an employee, client, or spouse – can be like.  I’ve used his 3-question strategy every day, both in my personal and professional relationships, to become a better coach, sister, and friend.”

Lori Broyles, Business and Entrepreneurial Services Coordinator, Francis Tuttle Technology Center

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