One leader behavior gets 88% more “above and beyond” performance.


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10 Qualities of a Real Leader

10 Qualities of a Real Leader

What’s the recipe for a “real leader?”

Many companies today are cursed with bosses who aren’t leaders.

While companies should always strive to put true leaders into authority positions, sometimes you find bosses who aren’t real leaders. Fortunately you can also have leaders who don’t hold an “official” leadership role. These “informal leaders” are some of the most valuable people in your organization.

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5 Sources of Social Distance in the Workplace

5 Sources of Social Distance in the Workplace

Social Distance Can Really Disrupt Your Work One of the foundations of Approachable Leadership is the idea of “power distance” (click here to read how power distance destroyed Nokia). Power distance describes how different people react to people in power.... read more
Which Cover Do You Like Best?

Which Cover Do You Like Best?

We are about to release our new book, The Approachability Playbook, and we’d love your feedback on our cover design. Please take a moment to let us know which one you like best! Write you answer in the comment section... read more
Panama Papers Leadership Lessons: 3 Tips to Increase Transparency

Panama Papers Leadership Lessons: 3 Tips to Increase Transparency

By now you’ve probably heard about the Panama Papers – the 11.6 million files leaked from the database of the world’s fourth largest offshore law firm in, you guessed it, Panama. The documents name a number of notable international politicians, business leaders and celebrities who are said to be using offshore bank accounts to hide their money or avoid paying taxes. Click here to brush up on details of the scandal.

Leadership Lessons from the Panama Papers Scandal

One important leadership aspect of this story was first called out by Geoff Colvin in his Fortune article. He states that discoveries like the Panama Papers – where we find that our elected leaders aren’t what we thought they were – are becoming less and less of a “scandal.” Sadly, we are beginning to expect this kind of reality from our leadership. This begs the question: “Are today’s leaders more corrupt, venal, or dishonest than yesterday’s?”

“Human nature being what it is, it’s hard to believe that they are,” Colvin writes.

But they appear to be. And that’s all that matters.

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Taliesin! Watch This Week’s Approachability Minute with Phil

My team and I are excited to bring you the first video in a series, The Approachability Minute. In these videos, I will touch on some of the main concepts of Approachable Leadership. Each video will be just a few minutes long so you watch quickly, gain some insight, and hopefully leave that minute with some new ideas to improve your leadership immediately.

Our first video asks, “What kind of space are you creating at work?”

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Batman, Superman and Positive Leadership

Batman, Superman and Positive Leadership

This weekend I subjected my wife and daughter to Batman v Superman. Critics are panning the movie, calling it dark, humorless, and too long. All true. I can pick out many things I would change. Instead let me tell you what I appreciated about it. This is a big movie... read more
9 Tips to Disagree with Your Boss

9 Tips to Disagree with Your Boss

You disagree with your boss. How should you handle it? Healthy disagreement among colleagues is completely normal and, in my opinion, critical to making a business as strong as it can be. But what if you disagree with your boss? The problem is that disagreements often... read more
Creativity and Frontline Employees: 4 Ways to Bring Them Together

Creativity and Frontline Employees: 4 Ways to Bring Them Together

We should encourage creativity in our frontline coworkers.

One study found that “service creativity,” or the creativity of frontline service employees, “directly [affects] customer service ratings.”

The problem in today’s workforce is that most of the time, frontline coworkers aren’t given the freedom to be creative.

How can leaders help create an environment like this? Approachability doesn’t hurt. Here’s Burkus:

“Managers can play a key role in facilitating the creativity of front-line staff by expressing confidence in their service employees and seeking out employees’ opinions on resolving customer issues or providing service.”

Nothing makes you more approachable than seeking out your coworker’s thoughts and opinions. You show them their views are valuable to you and the organization. The more you invite creative thinking, the more coworkers will embrace it on their own.

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What Others Say About Approachable Leadership

Here is what others have to say about recent Approachable Leadership Keynotes and Workshops.

Great Interactive Session, New Techniques

"I recently attended the Approachable Leadership Session with Phil Wilson at the CUE Conference in Denver. It was a great session. I loved the interactive sessions, they really help you learn some new techniques. Phil does a great job involving the participants and keeping everything moving at a great pace. I am so enthralled with this training that I brought Phil to our location to put my troops thru the paces for approachable leadership!"
Laurie Galmeyer, Director of Human Resources, ETFN

Masterful Approach Captured Audience

“Phil is masterful in his approach and paints a compelling vision. He has the ability to capture an audience’s attention and take them on a journey through images and anecdotes. Whether you have 1 or 100 supervisors in your organization, I would recommend Phil Wilson’s “Approachable Leadership” session. And learning how to live longer and make more money wasn’t so bad either.” 
W. Alex Koch, Manager of Positive Associate Relations, TJX

Demystifies Leadership, Use Lessons Every Day

“Your workshop  demystified what connecting with another human being – whether an employee, client, or spouse – can be like.  I’ve used his 3-question strategy every day, both in my personal and professional relationships, to become a better coach, sister, and friend.”

Lori Broyles, Business and Entrepreneurial Services Coordinator, Francis Tuttle Technology Center

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