One leader behavior gets 88% more “above and beyond” performance.
Want to know what it is?
Watch the video.
Most of you know I love music.
I was listening to a favorite Spotify playlist when I started this post. In the nick of time a classic song inspired the subject line. (Recognize the lyric? Scroll to the bottom to see if you’re right!)
In addition to music I am passionate about leadership. I’m excited to announce we just released The Approachability Playbook today on Amazon. You can get a Paperback or a Kindle version. This is the First Edition of The Playbook. That’s a dream come true. Now for the silver lining…
You can get The Playbook on Amazon. We have some great bonuses for anyone who buys a copy, writes a review, or tells their friends to grab a copy. Check out the bonuses here. If you want the details on the bonus offers read on. Now get back to work 😉
You should use the F-word with your team a LOT more than you do.
Do you use the F-word with your team? I sure do. The F-word gets people’s attention. When you drop an F-bomb your teammates will sit up and listen to what you have to say. It’s a signal that lets them know you mean business.
A lot of people are surprised that I recommend using the F-word. They don’t think it’s approachable. But I think dealing with frustration is one of the most important things a leader can do for her team.
(Wait, did you think I was talking about another word that starts with F? That’s totally unapproachable! Get your mind out of the gutter!)read more
Developing leaders is a crucial component to any thriving business.
But there are two things that keep a lot of organizations from properly developing leaders. Those two things are time and investment.
Two of the most precious business commodities are they not?
I would argue that quality leadership is just as important. And Ellwood Group, Incorporated agrees. Ellwood Group has been in business for over 100 years. They employ over 2,000 employees. And they remain, to this day, a privately-held supplier of high-quality engineered, heavy metal components to customers all over the world.
What’s Ellwood’s secret to success? Quality leadership.read more
Generational stereotypes are bad for business.
Seems like our culture has become obsessed with generational stereotypes. New articles come out day after day. And they purport to have uncovered some great new insight into how to deal with the millennials creeping into our offices. Here’s my insight.
Most of it’s bullshit.
People are just people. And we all want the same things. We want to be engaged. And to be challenged. We want to be respected. To be compensated. And to be valued.read more
Change Leadership is a hard job. And it’s never ending.
This is because change is a routine part of life – a blessing and a curse. American journalist, Sydney Harris put it this way:
“Our dilemma is that we hate change and love it at the same time; what we really want is for things to remain the same but get better.”
Humans are made for change, but we can also be overwhelmed by it. Especially the speed of change. It’s important that, as leaders and people, we understand the human nature of resistance to change. And how that resistance burns up both physical and emotional energy.read more
If you haven’t stumbled across The Coaching Habit yet, now’s the time.
The Coaching Habit is sneaky-sophisticated. And better yet, easy to read. Being such a fan of the book, I was so grateful when the author, Michael Bungay Stanier, agreed to take a few minutes to give us some insight.
Here’s our conversation.
Phil: What inspired you to write The Coaching Habit?
Michael: My company earns its way by teaching busy managers how to coach in 10 minutes or less. The book grew out of lessons taught and lessons learned. And behind all of that was my desire to make coaching…or better said, being more coach-like…something that everyone feels they can do.
Phil: What do you think are the top 3 takeaways leaders will get from your book…read more
What does staff appreciation have to do with managing change?
ATD’s Change Again? article gives some hard-to-ignore reasons for why you want to focus on staff appreciation when managing change.
“When staff feel appreciated, resistance diminishes.”
Remember the three reasons people resist change.
They don’t get it (an information gap);
They don’t like it (an emotional reaction); or
They don’t like you (a relational trust issue).
Think about how staff appreciation impacts each of these three areas.
When a person doesn’t feel appreciated, it’s safe to assume that there’s a lot of noise going on in his head. Most of the time he’s just talking to himself. Why does he stay? Is there some place else he could be? Somewhere he could get more recognition? Do something different? Maybe make more money? Meanwhile, he’s trying to find the headspace to actually get his work done. Then you throw a new change effort on top of that.read more
Managing change is difficult.
It’s one of the hardest things for leaders to get right. This is because effectively managing change requires leaders to put strategy aside and get real with their people.
Remember our article on Boston Consulting Group’s DICE model? This model is such a valuable resource for those looking to assess the hard factors behind managing change. Have you set a clear and attainable timeline? Did you thoughtfully configure the team? Did you designate the appropriate kind of leader? (The people person rather than the over-achiever.) Have you considered how this change project affects the other duties of your team? Does some work need redistributed?read more
Wondering how to be a good manager? Great question.
Do you want to know how to be a good manager? For us, it’s simple. You must be less invading and more inviting. When things get stressful (and let’s face it, these days when aren’t they stressful) it is easy for you to become an additional burden to your team. But that’s when leaders get headed down the wrong path. People don’t grow, excel, or shine when they have no room to breathe.
When we teach leaders how to be a good manager we explain the key to keeping morale high without suffocating your team through micro-management is to create a comfortable space where they come to you when things are off track. Think about the space around you. The energy you put off. The ease with which someone feels they can approach you. When they do approach you, do you invite the interruption or are you put off by it?read more
Can you really change everything if you change your perspective?
Why not? There is one thing we know for sure. The way you see your self, your work, your friends, your world, has a direct connection to the way you feel about your self. Your work. Your friends. Your world. There are many things in life that are outside our control. But our perspective is not one of them. Change your perspective and you just might change everything.
This is the last bit of advice David Allan gives us on how to fall in love with your job. We wrote about the first two steps – hacking your job and improving relationships with coworkers – here and here.
People want to feel like their work is meaningful. We say that a lot these days. Do you believe it yet? Maybe you’re one of the people still trying to come around to that perspective. (Ah, perspective). We understand. Twenty years ago, few people required meaning to stay at a job. That doesn’t mean they didn’t crave it. Or didn’t feel the effects of the lack there of. It just means they wouldn’t quit their job over it. That’s not true anymore.read more
If you can’t get along with coworkers you won’t love your job.
Recently we discussed David Allan’s first tip for falling in love with your job—hack it. This is part 2 of 3 in the How to Fall in Love with Your Job series.
Allan’s second tip has to do with how to get along with coworkers.
We all know that coworkers mostly fall into the “things about my job that I don’t have control over” category. We don’t get to pick who we work with. But the fact is, how we get along with coworkers (our relationships with them) has a direct impact on our daily lives. It can impact how we feel about ourselves and our work. And we do have control over how we choose to interact with people placed into our lives.
Here are three tips for how to get along with coworkers.read more
You have the power to take control of your job.
More than half the people in the U.S. don’t like their jobs. This, according to the Conference Board Research Group in their most recent annual survey. What’s more, our nation has been hovering at this spot for at least the last 16 years.
It’s not that surprising though is it? Most people’s day jobs have very little to do with their passions. Sure, on occasion, we get a spark of accomplishment from our jobs. We enjoy a good challenge or creative brainstorming session. But for the most part, we work because we must work. And most days we’d prefer to be somewhere else. But we show up. We’re always going to show up. And if we’re going to show up, why not make the most of it?read more