One leader behavior reduces turnover intention by
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What People are Saying…
How Approachable Leadership Helps Reduce Turnover and Improve Retention…
Game Changing Tools for Leaders
“Simply put, people want to work with those who are approachable. Phillip Wilson does an excellent job bringing to life actionable steps with his book The Approachability Playbook. The book and seminar sessions offer participants a way to discover opportunities within themselves and provide the tools to be successful. These tools are a game changer for any leader.” Andrea, HR Leader Koch Industries
Stop-Listen-Confirm Helped Me Connect Better with Staff
“I have a problem “multi-tasking”: keeping on the computer when people stop by my office to ask a question or talk. I was listening… but… not really listening. And, I had a habit of working on my answer to their question before they were finished with their comments. I’m now adopting the “SLC” principle.” Ray, Training Attendee
More People Approach Me After the Workshop
“SLC” has got to be universal across all shifts and all buildings. Since I’ve been working on my ‘Challenge’, I’ve noticed a greater number of people coming to my office. I now invite them to sit down when they do.” Brian, Workshop Attendee
Improved my Professional and Personal Relationships
“I’ve used his 3-question strategy every day, both in my personal and professional relationships, to become a better coach, sister, and friend.” Lori, Business and Entrepreneurial Services Coordinator
Two Immediate Takeaways
“I was able to immediately incorporate the ideas from the concept of approachable leadership into an employee disciplinary discussion. The ideas of understanding the level of confidence it takes an employee to talk to their supervisor and the ability for a supervisor to show compassion and understanding even if they do not agree with the situation to help hold a dialogue with the employee were two immediate takeaways I utilized.” Joey, Workshop Attendee
Reduced Turnover and Tension
“I’ve noticed a big difference at our facility. It’s a very positive feel & feedback from my people. Instead of, ‘I’ll get to it’ attitude, they now go with their people. .. listen & act. There was a tension here that’s been reduced. And, our turnover is now less.” Dennis, Plant Manager
Work is More Fulfilling and Fun
“The ’60-Day Challenge’ woke me up. In my communications, I found I hadn’t made myself as clear as I thought I had. When I asked the first question, I did get some, ‘Yeah, right!’ type responses. But, I stayed with it. Personally, this effort made me feel very good. Now, it’s like, ‘Good Morning Viet Nam!’ when I come in. I’m more focused and on task. Work is now more fulfilling. I’m having fun coming in to work.” Fred, Workshop Attendee
I’m Enjoying Coming to Work Again
“I’m using and asking the “3 Questions”. I’m working on reducing the ‘PITA’s’. I love giving positive feedback. I’m enjoying coming in again.” Orly, Workshop Attendee
A few months ago, Michael Bungay Stainer asked me to list my Five Essential Books for Being a More Approachable Leader. It inspired me to list some books I’ve been reading this year. Here are 5 books on doing more great work.
Have you ever quit your boss? You wouldn’t be weird if you did. In fact, you’d be right in the middle of the bell curve. Because in a recent Gallup study of 7,272 U.S. adults a whopping 50 percent of employees said they left a job “to get away from their manager to improve their overall life at some point in their career.” I want to point out one phrase again: “to improve their overall life.”
Anyone looking to stop the “corporate death spiral” and get turnover under control? Here are 5 tips to turnaround your turnover issues.
Turnover costs a lot. But have you really considered how expensive? Voluntary turnover is projected to be 20% this year. And it will directly cost employers over $11 billion. Here’s 8 hidden costs you may have not considered.
Here’s 5 Research-Backed Steps to Increase OCBs for Your Team. One: Focus On Progress, Not Engagement. Have you ever struggled with meditation? You sit and tell your brain to be calm, but instead your “monkey-mind” goes into overdrive thinking about… well, everything but being calm.
Sometimes the most unhappy employees are the most engaged. Don’t believe me? I’ve got a quick story that might change your mind. I know this may come as a surprise to many of you, but I haven’t always been the picture of health and wellness that I am today.
How well do you exercise self-control? It’s a challenge for most leaders. This article provides 3 research-backed tips for increasing your self-control as a leader.
Everybody experiences bias. Here are 3 proven tactics from research to overcome implicit and cognitive bias that faces leaders every day.
We all know how it feels to want acceptance. Your employees want acceptance too. Here are 3 questions they don’t ask, but desperately want answered.
When do people need leadership the most? When they don’t know what to do. This article is about keeping calm under pressure.
What’s in an open door policy? By now I’m sure you’ve all heard about the leadership controversy surrounding Steve Harvey. Let’s dive in.
Leaders all struggle with this exact same power dynamic. The only way for us to truly accomplish our goals is if our teams feel powerful too.
“Warmth eats competence for breakfast.” A Zenger Folkman study looked at over 50,000 managers. It found that “a leader’s overall effectiveness is predicted more by warmth than competence.”
Don’t Mess With Mother Nature. Last week I continued my hike of the Ozark Highlands Trail. It was a beautiful day for a hike and my good friend Mike and I hit the trail planning on a nice 9-miler.