Retention Problems?
One leader behavior reduces turnover intention by
%
Want to know what it is?
Watch the video.
What People are Saying…
How Approachable Leadership Helps Reduce Turnover and Improve Retention…
Pronoia | Approachability Minute with Phil Wilson
Have you heard of “pronoia”? It’s the opposite of paranoia!
Yum or Yuck?
Most leaders don’t want to be glass-half-empty types whose approach reinforces a terrible “race to the bottom” culture. They want something more. They want to reap the benefits of their hard work and see their teammates thrive. They want to feel like they matter. And they do.
Conversation Skills that Connect? Here’s the Secret
Years ago, I had a consulting assignment in New Jersey where my office was directly across from a tool crib. Every morning when I walked by, I would greet the guy working the crib and he and I would put our conversation skills to the test with the following...
Burnout: How Approachable Leaders Reduce Burnout
“A drowning lifeguard isn’t much help.” Seth Godin Burnout was a frequently cited reason for turnover before the pandemic, but it’s clearly much worse now. In a recent survey, nearly everyone (95% of those surveyed) said they are thinking about quitting their job....
Business Outcomes of Approachability: New Study
Leader approachability has a big positive impact on the critical business outcomes of turnover, organizational citizenship and organizational satisfaction.
4 Simple Steps to Solve Workplace Negativity
Workplace negativity can quickly drag a team down. But it doesn’t have to. Lead a teammate with a bad attitude? 4 simple steps can turn things around.
Nurse Innovation Up 74% When Led By Approachable Leaders
A new study finds tranformational (approachable) nurse managers are 74% more likely to see nurse innovation behavior from their teams.
New Research On Leader Approachability
We are constantly looking for new research on leadership, especially studies relating behaviors we teach in our Workshops. Here are 5 recent studies.
Fred Rogers Makes $20 Million in 10 Minutes by Being Approachable
I never really thought about Rogers as a leader until I saw this video a few years ago. In less than 7 minutes Rogers turns around a skeptical and dismissive audience of Senators and earns the PBS network $20M of funding.
Phil Chimes In On Retention Strategies
HR Certification Institute blog contributor Clair Chiappetta reached out to Phil to discuss some retention tips in the Sept. 4, 2019 post titled, "Did You Set Someone Up For Failure?" Agreeing with the author about the significance of retention, Phil noted, “When you...
10X Your Results Using the Progress Principle
Some coaches are masters of the halftime adjustment. Love him or hate him, when Bill Belichick's Patriots are losing or tied at halftime they come back to win those games 47% of the time. The rest of the NFL? Only 26% of the time. Future Hall of Fame NBA coach Gregg...
A Day in the Life of an Approachable Leadership Workshop
We teach leaders how to be more approachable. But I have been wondering recently…do our readers actually know what it would look like for us to come into your office and teach your leaders to be more approachable?
In all of my evangelizing on Approachable Leadership, I don’t think I’ve ever given you all a blue print of a day in the life of an Approachable Leadership Workshop. So today, I’d like to remedy that.
3 Concepts to Step Up Your Active Listening Game
You cannot do two things at once. It’s been proven over and over again. We must accept this truth when it comes to our listening game too. Either pay attention or don’t. Here’s 3 practical tips to stop playing the middle ground and up your active listening game.
5,500 Copies and Counting!
You’ve probably read (or at least seen) The Approachability Playbook. A few days ago I noticed The Playbook has shipped over 5,500 copies! I couldn’t believe it. Especially when only about 2 percent of books ever sell more than 5,000 copies.
