One leader behavior reduces turnover intention by
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What People are Saying…
How Approachable Leadership Helps Reduce Turnover and Improve Retention…
Work is More Fulfilling and Fun
“The ’60-Day Challenge’ woke me up. In my communications, I found I hadn’t made myself as clear as I thought I had. When I asked the first question, I did get some, ‘Yeah, right!’ type responses. But, I stayed with it. Personally, this effort made me feel very good. Now, it’s like, ‘Good Morning Viet Nam!’ when I come in. I’m more focused and on task. Work is now more fulfilling. I’m having fun coming in to work.” Fred, Workshop Attendee
Simply put, people want to work with those who are approachable. Phillip Wilson does an excellent job bringing to life actionable steps with his book “The Approachability Playbook”. The book and seminar sessions offer participants a way to discover opportunities within themselves and provide the tools to be successful. These tools are a game changer for any leader.
I’m Enjoying Coming to Work Again
“I’m using and asking the “3 Questions”. I’m working on reducing the ‘PITA’s’. I love giving positive feedback. I’m enjoying coming in again.” Orly, Workshop Attendee
Two Immediate Takeaways
“I was able to immediately incorporate the ideas from the concept of approachable leadership into an employee disciplinary discussion. The ideas of understanding the level of confidence it takes an employee to talk to their supervisor and the ability for a supervisor to show compassion and understanding even if they do not agree with the situation to help hold a dialogue with the employee were two immediate takeaways I utilized.” Joey, Workshop Attendee
Reduced Turnover and Tension
“I’ve noticed a big difference at our facility. It’s a very positive feel & feedback from my people. Instead of, ‘I’ll get to it’ attitude, they now go with their people. .. listen & act. There was a tension here that’s been reduced. And, our turnover is now less.” Dennis, Plant Manager
More People Approach Me After the Workshop
“SLC” has got to be universal across all shifts and all buildings. Since I’ve been working on my ‘Challenge’, I’ve noticed a greater number of people coming to my office. I now invite them to sit down when they do.” Brian, Workshop Attendee
Improved my Professional and Personal Relationships
“I’ve used his 3-question strategy every day, both in my personal and professional relationships, to become a better coach, sister, and friend.” Lori, Business and Entrepreneurial Services Coordinator
Stop-Listen-Confirm Helped Me Connect Better with Staff
“I have a problem “multi-tasking”: keeping on the computer when people stop by my office to ask a question or talk. I was listening… but… not really listening. And, I had a habit of working on my answer to their question before they were finished with their comments. I’m now adopting the “SLC” principle.” Ray, Training Attendee
Don’t Mess With Mother Nature. Last week I continued my hike of the Ozark Highlands Trail. It was a beautiful day for a hike and my good friend Mike and I hit the trail planning on a nice 9-miler.
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In 1984, two scientists discovered an enzyme that helps protect people from premature cellular aging. What’s it got to do with approachability?
Have you ever heard of Gallup’s Q12 “engagement” factors? If you’ve been around HR for any length of time you are familiar with Gallup’s Q12 research
The author of this story is unknown. It was found in the billfold of Coach Paul Bear Bryant, Alabama, after he died in 1982.
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While Stuart Smalley may be the king of positive affirmations, I’ve been talking about positive affirmations for work a lot more than usual the last few weeks…
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Last week, Phil delivered a keynote for the Arbuckle Area SHRM chapter and the Southern Oklahoma Leadership Luncheon. The topic? Follow up and follow through. "The real place where the rubber meets the road as a leader is, do I actually do what I say that I'm going to...
Can your kid’s X-Box teach you strategy execution? I got to spend some quality time with my kid and her X-Box this weekend while we survived the second straight week of major winter weather events that weren’t. Her favorite game is Forza, a car racing game that is amazingly accurate…
I received a great gift last week. My former intern Cameron Brown had a bound copy of his dissertation on leader approachability delivered to my office. I am proudly displaying it on my shelf next to a couple of other…