One leader behavior reduces turnover intention by
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What People are Saying…
How Approachable Leadership Helps Reduce Turnover and Improve Retention…
Improved my Professional and Personal Relationships
“I’ve used his 3-question strategy every day, both in my personal and professional relationships, to become a better coach, sister, and friend.” Lori, Business and Entrepreneurial Services Coordinator
Simply put, people want to work with those who are approachable. Phillip Wilson does an excellent job bringing to life actionable steps with his book “The Approachability Playbook”. The book and seminar sessions offer participants a way to discover opportunities within themselves and provide the tools to be successful. These tools are a game changer for any leader.
Stop-Listen-Confirm Helped Me Connect Better with Staff
“I have a problem “multi-tasking”: keeping on the computer when people stop by my office to ask a question or talk. I was listening… but… not really listening. And, I had a habit of working on my answer to their question before they were finished with their comments. I’m now adopting the “SLC” principle.” Ray, Training Attendee
Work is More Fulfilling and Fun
“The ’60-Day Challenge’ woke me up. In my communications, I found I hadn’t made myself as clear as I thought I had. When I asked the first question, I did get some, ‘Yeah, right!’ type responses. But, I stayed with it. Personally, this effort made me feel very good. Now, it’s like, ‘Good Morning Viet Nam!’ when I come in. I’m more focused and on task. Work is now more fulfilling. I’m having fun coming in to work.” Fred, Workshop Attendee
Two Immediate Takeaways
“I was able to immediately incorporate the ideas from the concept of approachable leadership into an employee disciplinary discussion. The ideas of understanding the level of confidence it takes an employee to talk to their supervisor and the ability for a supervisor to show compassion and understanding even if they do not agree with the situation to help hold a dialogue with the employee were two immediate takeaways I utilized.” Joey, Workshop Attendee
I’m Enjoying Coming to Work Again
“I’m using and asking the “3 Questions”. I’m working on reducing the ‘PITA’s’. I love giving positive feedback. I’m enjoying coming in again.” Orly, Workshop Attendee
More People Approach Me After the Workshop
“SLC” has got to be universal across all shifts and all buildings. Since I’ve been working on my ‘Challenge’, I’ve noticed a greater number of people coming to my office. I now invite them to sit down when they do.” Brian, Workshop Attendee
Reduced Turnover and Tension
“I’ve noticed a big difference at our facility. It’s a very positive feel & feedback from my people. Instead of, ‘I’ll get to it’ attitude, they now go with their people. .. listen & act. There was a tension here that’s been reduced. And, our turnover is now less.” Dennis, Plant Manager
How well do you exercise self-control? It’s a challenge for most leaders. This article provides 3 research-backed tips for increasing your self-control as a leader.
Everybody experiences bias. Here are 3 proven tactics from research to overcome implicit and cognitive bias that faces leaders every day.
We all know how it feels to want acceptance. Your employees want acceptance too. Here are 3 questions they don’t ask, but desperately want answered.
When do people need leadership the most? When they don’t know what to do. This article is about keeping calm under pressure.
What’s in an open door policy? By now I’m sure you’ve all heard about the leadership controversy surrounding Steve Harvey. Let’s dive in.
Leaders all struggle with this exact same power dynamic. The only way for us to truly accomplish our goals is if our teams feel powerful too.
“Warmth eats competence for breakfast.” A Zenger Folkman study looked at over 50,000 managers. It found that “a leader’s overall effectiveness is predicted more by warmth than competence.”
Don’t Mess With Mother Nature. Last week I continued my hike of the Ozark Highlands Trail. It was a beautiful day for a hike and my good friend Mike and I hit the trail planning on a nice 9-miler.
How often do you find yourself doing work that’s just good enough? Steve Jobs reminds us why it’s important to prioritize and how less really can mean more.
In 1984, two scientists discovered an enzyme that helps protect people from premature cellular aging. What’s it got to do with approachability?
Have you ever heard of Gallup’s Q12 “engagement” factors? If you’ve been around HR for any length of time you are familiar with Gallup’s Q12 research
The author of this story is unknown. It was found in the billfold of Coach Paul Bear Bryant, Alabama, after he died in 1982.
When was the last time you really listened to someone? When was the last time someone really listened to you? Has it been a while? Do you remember how you felt after that conversation?
Do you ever think, “I don’t think this person cares about doing good work.” This is the Villain Assumption. Good leaders make the Hero Assumption instead.