Retention Problems?

One leader behavior reduces turnover intention by

%

Want to know what it is?
Watch the video.

What People are Saying…

How Approachable Leadership Helps Reduce Turnover and Improve Retention…

Reduced Turnover and Tension

“I’ve noticed a big difference at our facility.  It’s a very positive feel & feedback from my people.  Instead of, ‘I’ll get to it’ attitude, they now go with their people. .. listen & act.  There was a tension here that’s been reduced.  And, our turnover is now less.” Dennis, Plant Manager

 

Improved my Professional and Personal Relationships

“I’ve used his 3-question strategy every day, both in my personal and professional relationships, to become a better coach, sister, and friend.”  Lori, Business and Entrepreneurial Services Coordinator

 

Stop-Listen-Confirm Helped Me Connect Better with Staff

“I have a problem “multi-tasking”:  keeping on the computer when people stop by my office to ask a question or talk.  I was listening… but… not really listening.  And, I had a habit of working on my answer to their question before they were finished with their comments.  I’m now adopting the “SLC” principle.” Ray, Training Attendee

 

Work is More Fulfilling and Fun

“The ’60-Day Challenge’ woke me up. In my communications, I found I hadn’t made myself as clear as I thought I had. When I asked the first question, I did get some, ‘Yeah, right!’ type responses.  But, I stayed with it.  Personally, this effort made me feel very good. Now, it’s like, ‘Good Morning Viet Nam!’ when I come in.  I’m more focused and on task.  Work is now more fulfilling.  I’m having fun coming in to work.” Fred, Workshop Attendee

 

I’m Enjoying Coming to Work Again

“I’m using and asking the “3 Questions”.  I’m working on reducing the ‘PITA’s’.  I love giving positive feedback. I’m enjoying coming in again.” Orly, Workshop Attendee

 

Yum or Yuck?

Most leaders don’t want to be glass-half-empty types whose approach reinforces a terrible “race to the bottom” culture. They want something more. They want to reap the benefits of their hard work and see their teammates thrive. They want to feel like they matter. And they do.

Read More

Conversation Skills that Connect? Here’s the Secret

Years ago, I had a consulting assignment in New Jersey where my office was directly across from a tool crib. Every morning when I walked by, I would greet the guy working the crib and he and I would...
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Burnout: How Approachable Leaders Reduce Burnout

“A drowning lifeguard isn’t much help.” Seth Godin Burnout was a frequently cited reason for turnover before the pandemic, but it’s clearly much worse now. In a recent survey, nearly everyone (95%...
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Business Outcomes of Approachability: New Study

Leader approachability has a big positive impact on the critical business outcomes of turnover, organizational citizenship and organizational satisfaction.

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4 Simple Steps to Solve Workplace Negativity

Workplace negativity can quickly drag a team down. But it doesn’t have to. Lead a teammate with a bad attitude? 4 simple steps can turn things around.

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Crew Resource Management and United Flight 173

Crew Resource Management and United Flight 173

Apr 25, 2017

Don’t Mess With Mother Nature. Last week I continued my hike of the Ozark Highlands Trail. It was a beautiful day for a hike and my good friend Mike and I hit the trail planning on a nice 9-miler.

Change in the Workplace: 5 Tips for Leaders

Change in the Workplace: 5 Tips for Leaders

Jan 20, 2017

How should leaders deal with “always on” change in the workplace? We often talk about change at work as if people universally resist it. Change is something people resist. Except when they don’t…

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What is Approachable Leadership?

Learn About The Approachable Leadership Keynote

What Others Say About Approachable Leadership

Here is what others have to say about recent Approachable Leadership Keynotes and Workshops.

Great Interactive Session, New Techniques

"I recently attended the Approachable Leadership Session with Phil Wilson at the CUE Conference in Denver. It was a great session. I loved the interactive sessions, they really help you learn some new techniques. Phil does a great job involving the participants and keeping everything moving at a great pace. I am so enthralled with this training that I brought Phil to our location to put my troops thru the paces for approachable leadership!"
Laurie Galmeyer, Director of Human Resources, ETFN

Masterful Approach Captured Audience

“Phil is masterful in his approach and paints a compelling vision. He has the ability to capture an audience’s attention and take them on a journey through images and anecdotes. Whether you have 1 or 100 supervisors in your organization, I would recommend Phil Wilson’s “Approachable Leadership” session. And learning how to live longer and make more money wasn’t so bad either.” 
W. Alex Koch, Manager of Positive Associate Relations, TJX

Demystifies Leadership, Use Lessons Every Day

“Your workshop  demystified what connecting with another human being – whether an employee, client, or spouse – can be like.  I’ve used his 3-question strategy every day, both in my personal and professional relationships, to become a better coach, sister, and friend.”

Lori Broyles, Business and Entrepreneurial Services Coordinator, Francis Tuttle Technology Center

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